How Fix Your Bill works
You do not need to be good with computers to use Fix Your Bill. If you can download a file, you can do this. Here is the whole thing, start to finish.
Step 1. Show us your bill
Upload the PDF of your electricity bill. Every page of it, if it runs to more than one. That is all we need. We read your usage, your rates and your billing period straight off it.
Not sure where yours lives? There are step-by-step walkthroughs for getting the PDF on your phone and on a computer.
Your bill is read once, then deleted. If you ask for a link to come back to your comparison, we keep the usage figures we read for 14 days and then delete those too; we never keep the bill itself.
Stop guessing. Read the bill.
The PDF from your retailer is enough. We read your usage, tariff, rates and supply charge, then price every plan you can actually get. Estimates, not quotes, with the working shown.
Step 2. Check what we read
We show you what we found: your retailer, your billing period, how much power you used and what it cost. If anything looks wrong, tap it and fix it. If you want to know what those lines mean on the bill itself, how to read your electricity bill names each one. Then we ask three quick questions: solar panels, home battery, concession card. Each one has a plain explanation of why we ask.
Step 3. See your real comparison
We price every retailer publishing plans in your state against your actual usage. Not an estimate for your postcode. Your numbers. The list shows the cheapest plans for your household first. Every plan carries a "see the maths" link, and opening it shows that plan's working: the supply charge times the days, the rate times the usage, and the annual total those two add up to. So you can check any number against your own bill.
Step 4. Switch, if you want to
Found a better deal? Switching opens your details prepared for you to check and carry across to the retailer's own sign up form. Nothing is sent to a retailer until you say so. Once you have signed up with them, your new retailer handles the whole changeover. Nothing happens to your power. Nobody visits your house. The lights stay on.
What it costs you
Nothing. The way this is meant to be paid for is a fee from a retailer when you switch to them. Either way it never changes the order of the list. Every available retailer is shown, paid or not, ranked by your maths. Every retailer that has an arrangement with us is named, with the date it started, on arrangements.